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In 2012, armed with not much more than a coffee grinder, a set of envelopes and a passion for coffee, our Founder, Stephen, set up Pact in his kitchen. His dream was to introduce the UK to better coffee at home, improving millions of mornings and changing the coffee industry for the better.
We’re proud to source via Direct Trade. To find our incredible beans our Head of Coffee, Will, travels the world to visit growers, tasting hundreds of different coffees in the process.
By trading directly with our farmers we’re able to cut out the middleman and pay farmers a better price for their top quality beans.
All of our coffees are roasted in-house at our London HQ in Bermondsey. Our experienced roasting team see the potential in every bean and come up with a roast profile to match. This helps us bring out the coffee’s unique flavours.
Freshness also has an impact on flavour, that’s why all our coffees are ground and packed within 7 days of roasting.
We know that not everyone has time to wait around for the postman. That’s why our bags of coffee and Pact Pods come in letterbox-friendly packages. Free First Class shipping ensures that when you order before 1pm, Monday to Friday, you’ll get it the very next day.
Our friendly team of Customer Champions are at the ready to answer any questions you might have about the Pact service. They’re also some of the nicest people we’ve ever met. If you need a little help, just give them a shout using the details below.